Overview:
Under the supervision of the General Manager, oversee the daily activities of the Sales team and seasonal Design Team and ensure efficient sales & store operations. The Sales Manager promotes store and sales growth through coaching on the sales floor and encourages continuous learning/improvement on new products and services. The Sales Manager assesses individual and team performance against business goals and implements business improvement strategies. Responsible for ensuring compliance with all store operations policies. Works in close collaboration with Marketing and Purchasing. Leads a team of an additional 5-10 seasonal sales staff and is responsible for their hiring, onboarding, and training. 

Key Accountabilities
• Oversee, direct, and coach Sales staff. Ensure they have appropriate knowledge and skills for sales, customer service, plant care, etc. to offer an unparalleled customer experience and that issues they bring forward are resolved. Work in collaboration with Operations Coordinator to determine scheduling requirements. Responsible for hiring, onboarding and training of Sales staff as well as the development and implementation of semi-annual performance reviews.
• Develop, maintain & implement SOPs and checklists to ensure consistent Anna’s Garden, Home and Wellness practices for Sales staff and provide support as required. Upgrade SOPs as needed to adapt to changing business needs.
• Prioritize one-on-one sales interactions with customers. Manage/attain custom orders. Ensure customer needs are met, complaints are resolved and service is quick and efficient.
• Create daily and weekly action items lists for the sales team. Follow up to ensure tasks are complete.
• Ensure adequate restocking/merchandising of impulse items (including plants).
• Program & troubleshoot POS system, debit terminals and sales hardware. Ensure inventory of Sales supplies are maintained (checklists, receipt paper, change, etc).
• Work in collaboration with Marketing and Purchasing to review forecasts and sales. Align and coach the Sales team to be able to deliver on business goals. Develop and implement staff incentives to boost staff morale.
• Work in collaboration with Purchasing to manage inventory and provide input with ordering store & plant materials.
• Work in collaboration with General Manager & Marketing Manager to organize workshops series Spring, Fall and Winter
• Work in collaboration with seasonal Design Team to determine inventory requirements.
• Maintain a safe and healthy work environment. Recognize unsafe conditions and practices and make appropriate corrections to prevent injuries. Follow and adhere to Health and Safety policies and procedures.

• Will be required to work every other weekend and extended hours during seasonal peaks (May, September, November). The store is closed in January and February (lay off). 

Skills, Knowledge & Competencies

Skills
• Strong communication skills – clear written and oral communication.
• Strong problem-solving skills to find satisfactory resolutions that arise from conflict.
• Effective prioritization, organization, and delegation skills to efficiently manage the store while drawing on team members’ strengths.

Competencies
• Leadership. Demonstrate leadership and contribute to the creation of a positive working environment.
• Teamwork and people management. Build and maintain collaborative and constructive working relationships.
• Learning and adaptability. Quick learner that can make shifts to adapt to changing seasons and changing business needs.
• High follow-through. Takes accountability for seeing efforts through to completion and has the capability for decision-making.
• Customer focus with a high standard for quality and service. Committed to provide/coach others to provide a ‘WOW Experience’ and is dedicated to meet colleague and customer expectations.

Knowledge
• POS experience required - Counterpoint and/or Shopify an asset.
• Plant and Garden knowledge/interest is considered an asset.
• Computer software literacies in Microsoft Word, Excel and Outlook.
• Health & Safety Certification is considered an asset. 

Education, Experience & Language

Education: prefer post-secondary college or university

Experience:
• 3-5 years of retail experience in a management role leading a team of 5-10 employees.
• Gardening interest and plant knowledge is considered an asset.
• Experience with a POS is required – Shopify is an asset.
• Experience with Microsoft Office.

Language: English 

We offer…

• A safe working establishment
• The best selection of plants and flowers
• Fun in a gardeners paradise
• A team environment in a growing business

Who We Are

Anna’s Garden, Home and Wellness is home to an unbeatable selection of plants and flowers, gorgeous home and garden décor, as well as freshly-picked local produce. Also available are a number of carefully selected natural food and wellness products, essential to any healthy lifestyle. Family is at the center of our business and our customers are an extension of our family. We strive to provide an experience like no other and to inspire our customers to live a beautiful and healthy lifestyle; both in and outside of the home.

Job Type: Full-time Permanent
Salary: $20-$25 hourly (depending on experience) 

OVERVIEW . . .

As the Visual Lead, you will be our in-store design visionary and online blogger. Storytelling and merchandising our products in-store and sharing your at-home design/plant insight with our online readers. Working closely with the Marketing and Customer Service Team to ensure that all of Anna's products are up to visual standards and uphold Anna’s lifestyle brand. Making certain that the visual experience aligns with the core values of Anna's in order to attract potential customers and retain existing ones. Anna's mission is to inspire others to live a beautiful and healthy life, both inside and outside of their home.

KEY ACCOUNTABILITIES . . .

In-Store Visual Merchandiser: 2-3 times a week

• Lead & execute store vision for displays, by understanding trends, colour theory, the Anna's brand and our target audience. Rolling out and incorporating new products in a timely manner.
• Create a Merchandising plan to ensure all displays are rotated and seasonally appropriate.
• Large seasonal merchandise change-overs Q1: February, Q3: August and Q4: October.
• Quarterly/Monthly/Weekly display updates based on inventory, sales, promotions, trends etc.
• Create and implement daily action items and checklists to identify gaps, create/change and implement procedures when necessary. 
• Collaborate with General Manager and Marketing Manager to gather information and strategize regarding product sales, customer satisfaction, daily sales, customer feedback, product accessibility, inventory levels. 
• Collaborate with Purchase Coordinator to determine timeline for inbound merchandise and ensure inventory is properly processed before being merchandised on the sales floor.
• Understand the inventory levels of high selling products, and sought-after products and alert the Purchasing Coordinator when you notice outages.
• Make meaningful connections and add joy to our customers' lives by engaging, inspiring and creating on the sales floor.
• Communicate goals, coach and define clear verbal and written action items to Merchandising/Stocking assistants.
• Assist in creative brainstorming, execution and guiding of workshops and custom design orders.

Visual Storytelling-Blogger: (1) Post submission weekly

• Stay current on design and garden industry trends/themes to establish relevant blog content and possible opportunities to attract new readers or create stronger, more engaging content.
• Brainstorm/Discuss Content (Monthly check-ins with the Marketing team)
• Create weekly blog content with Anna’s inventory: Photography & Copy (submitted to the Marketing team)
• Contribute to the overall success of Anna's by assisting/supporting the Marketing department as needed and by exhibiting an upbeat attitude, cooperative behaviour and positive work habits..

SKILLS, KNOWLEDGE & COMPETENCIES . . .

• Excellent interpersonal communication skills.
• Highly creative, imaginative, decisive and adaptable.
• Hardworking, ambitious and dependable. 
• Work well independently and as a part of a collaborative team.
• Skilled in writing clear, concise and grammatically correct copy.
• Strong organization skill, ability to set priorities and clear direction.
• Ability to work under pressure and take constructive criticism/ feedback on a daily basis.
• Ability to put feedback into practice and learn and grow from those situations.
• Ability to be solutions-based at all times and to maintain a positive attitude through change.
• Takes personal responsibility for seeing efforts through to completion and has the capability to make decisions. 
• Eager to work in a fast-paced, start-up environment.
• Passion for design with an interest in trends and popular culture.

EDUCATION, EXPERIENCE & LANGUAGE . . .

• 1-3 years of Retail Industry experience required.
• Prior Visual Display, Fashion Merchandising, Design/Decorating experience preferred but not required.
• Degree/Diploma/Experience in Visual/Creative Field; Art, Interior Design, Fashion Design, Floral Arranging, Horticulture considered an asset. 
• Experience, interest and familiarity with Retail/Gardening/Interior design/Wellness topics and trends considered an asset.
• Proficiency with computers/technology/social media- Adobe Lightroom & Presets

WORKING CONDITIONS & ENVIRONMENT . . .

• Ability to meet the physical demands of the role, including frequent lifting (30-50 lbs), and lots of walking, and the use of ladders and drills.
• Ability to work in a warm, humid, non-air-conditioned environment (Greenhouses).
• Will be required to work weekends during peak seasons (May/September/November).
• Flexible schedule- ability to adjust tasks based on seasonal business fluctuations.

Position: Full-time Temporary Maternity Leave

Division/Department: Marketing Team & Customer Service

Location: In-Store: 1911 Seacliff Dr., Kingsville, ON | Blogging: Remote

Hourly Wage: $18-$20

Weekly Hours: 25-40 (seasonal flexibility)

Reporting to: Marketing Manager & General Manager

OVERVIEW . . .

As the Digital Marketing Specialist, you will boost visibility and engagement of Anna’s offerings, through both digital sales strategies and email marketing initiatives. 

Working with the marketing team, you will develop and execute engaging, and thoughtful content that will both attract and retain customers and sales across North America.

KEY ACCOUNTABILITIES . . .

• Uphold Anna's mission, vision and values.
• Generate, research, and pitch content ideas.
• Create and execute an editorial calendar (quarterly) - with Anna's Marketing team.
• Write effective copy, photograph captivating lifestyle images/video, edit copy/images, and produce finalized compelling content to promote Customer loyalty and engagement that aligns with the Anna's brand.
• Utilize Search Engine Optimization keywords within the copy to maximize site traffic.
• Stay current on industry trends/themes for possible opportunities to attract new readers or create stronger, more engaging content.
• Work in collaboration with the Marketing team to plan and execute weekly blog, newsletter, and social media content.
• Quarterly communications and accountability check-ins with the Marketing team - review and report on past quarter and plan for the upcoming quarter.
• Monthly meeting on themes and projected content vision.
• Contribute to the overall success of Anna's by assisting/supporting the Marketing department as needed and by exhibiting an upbeat attitude, cooperative behaviour, and positive work habits.
• Propose ideas and concepts for Anna's content and present underlying strategic thinking to the Marketing team.

SKILLS, KNOWLEDGE & COMPETENCIES . . .

Skills
• Tech-savvy- specializing in e-commerce and email marketing. 
• Creative Thinking - content creation for email campaigns and funnel creation.
• Strategic thinking and decision making.  
• Analysis of data including customer purchase behaviour, email/web analytics to draw strategic insights.
• Skilled in writing clear, concise, and grammatically correct copy.
• Strong organizational skills, ability to set priorities, and clear direction.
• Awareness and understanding of the importance of a positive customer experience. 

Competencies
• Work well independently and as a part of a collaborative team.
• Self-starter, motivated attitude with the ability to multitask.
• Problem-solving/Troubleshooting: Devoted to learning.
• Takes personal responsibility for seeing efforts through to completion.

Knowledge
• Ecommerce and digital sales experience required: Shopify experience an asset.
• Experience with digital and email marketing required: Klaviyo experience an asset.
• Retail sales experience considered an asset.
• Garden & Plant knowledge considered an asset.
• Basecamp experience considered an asset.

EDUCATION, EXPERIENCE & LANGUAGE . . .

Education: 
• College/University/Online Training- Communications/Digital Marketing or a related field considered an asset.

Work Experience: 
• 2+ years in digital marketing with a focus on performance-based marketing. 
• Experience in e-commerce digital sales at a national scale.
• In-depth knowledge and experience with email marketing; segmenting and sales funnel creation. 

Language: 
• Advanced English (written and oral)

WORKING CONDITIONS & ENVIRONMENT . . .

• Part-time/Remote work (15-20 hours a month)

OVERVIEW . . .

As the Blogger: Content Developer you will generate original, engaging, and thoughtful content that aligns with the core values of Anna's in order to attract potential customers and retain existing ones. Assisting the Marketing team in curating a beautiful lifestyle brand that aligns with the interests and topics of our current and evolving target audience.

Anna's mission is to inspire others to live a beautiful and healthy life, both inside and outside of their home.

KEY ACCOUNTABILITIES . . .

• Uphold Anna's mission, vision and values.
• Generate, research, and pitch content ideas.
• Create and execute an editorial calendar (quarterly) - with Anna's Marketing team.
• Write effective copy, photograph captivating lifestyle images/video, edit copy/images, and produce finalized compelling content to promote Customer loyalty and engagement that aligns with the Anna's brand.
• Utilize Search Engine Optimization keywords within copy to maximize site traffic.
• Stay current on industry trends/themes for possible opportunities to attract new readers or create stronger, more engaging content.
• Work in collaboration with the Marketing team to plan and execute weekly blog, newsletter and social media content.
• Quarterly communications and accountability check-ins with the Marketing team - review and report on past quarter and plan for the upcoming quarter.
• Monthly meeting on themes and projected content vision.
• Contribute to the overall success of Anna's by assisting/supporting the Marketing department as needed and by exhibiting an upbeat attitude, cooperative behaviour and positive work habits.
• Propose ideas and concepts for Anna's content and present underlying strategic thinking to the Marketing team.

SKILLS, KNOWLEDGE & COMPETENCIES . . .

• Highly creative, imaginative, decisive and adaptable.• Exceptional writing, research, and communication skills.
• Skilled in writing clear, concise and grammatically correct copy.
• Strong organizational skills, ability to set priorities and clear direction.
• Takes personal responsibility for seeing efforts through to completion.
• Confident in capturing and editing lifestyle photography.• Work well independently and as apart of a collaborative team.
• Self-starter, motivated attitude with the ability to multi-task.
• Ability to work under pressure.• Eager to work in a fast-paced, startup environment.
• Extremely organized and detail-oriented.
• Interest in trends and popular culture.
• Ability to consider other people's points of view and take feedback constructively and apply them to finalizedcontent.
• Ability to develop and maintain a clear and consistent brand voice.

EDUCATION, EXPERIENCE & LANGUAGE . . .

• Degree/Diploma in English/Communications/Marketing or related field considered an asset
• Writing/blogging and photography experience is required.
• Video production experience considered an asset.
• Proficiency with computers/technology: Adobe Suite or photo editing software, MS Office, and SearchEngine Optimization.
• Experience or familiarity with Retail/Gardening/Interior design/Wellness topics considered an asset.
• In-depth knowledge and understanding of social media platforms.
• General knowledge of WordPress considered an asset.
• Language: advanced English (written and oral)

WORKING CONDITIONS & ENVIRONMENT . . .

• Part-time/Remote work with the ability to travel to Kingsville (own expense). 40 - 50 hours a month.
• Ability to work in a warm, humid, non-air-conditioned environment (Greenhouses): Photoshoots, walkthroughs for planning etc.

OVERVIEW . . .

As the Marketing and Design Specialist, you will develop, implement and execute meaningful and strategic marketing initiatives through photos/graphics/videos and social media efforts. Reporting directly to the Marketing Manager, you will continue to maintain the Anna’s lifestyle brand approach, ensuring that all assets and materials align with the core values and target demographic of Anna's customers- both current and potential.

Anna's mission is to inspire others to live a beautiful and healthy life, both inside and outside of their home.

KEY ACCOUNTABILITIES. . .

• Uphold Anna's mission, vision and values.
• Assist in creating and executing a strategic marketing content calendar - with Anna's Marketing team.
• Contribute to marketing strategy and execution through ideation and content creation including:
• Advertisements: Design and execute print and digital advertisements.
• Branded Content: Design and print store signage, sale graphics, stationery items (bags, business cards, uniform, gift cards, etc.), Brainstorm and suggest effective collateral for brand exposure.
• Newsletter Content: Take/Edit photos and videos and create graphics to correspond with blog posts, workshops, sales and in-store events.
• Social Media: Write effective copy, photograph captivating lifestyle images/video, edit copy/images, and produce finalized compelling content to promote Customer loyalty and engagement that aligns with the Anna's brand. Maintain and manage Anna’s Instagram and YouTube account: Interacting with comments/followers and planning/scheduling content. Interact with Anna’s team members about events, sales, advertisements and workshops on Anna’s team Facebook page. Upload photos and illustrated graphics to Facebook.
• Website: Take/Edit photos and videos and create graphics to correspond with blog posts, workshops, sales and in-store events.
• Events: Assist in planning and organizing promotional store events and sales. Assist in vendor outreach. Design and post/print store signage, invitations, posters (pre-event, day of the event). Promote the event via social media platforms (posts/stories/ads), Photography/Video footage and compilation of major events.
• Create and maintain a strong and consistent brand identity which resonates with the Anna’s customer base-both current and future.
• Maintain an accurate and current library of Anna’s brand assets.
• Develop and maintain growth on social media while continuing to nurture online relationships.
• Convert followers to in-store customers.
• Traffic images/advertisements/signs/etc. to internal and external departments/parties in a timely manner.
• Write effective copy, take and edit captivating images and video, and create a compelling story to promote customer loyalty and engagement.
• Curate a lifestyle approach that is desirable and achievable by Anna’s customers.
• Stay current on industry technology/platforms/trends/themes for possible opportunities to attract new readers and create stronger, more engaging content.
• Contribute to the overall success of Anna's by assisting/supporting the Marketing department and other departments as needed and by exhibiting an upbeat attitude, cooperative behaviour and positive work habits.

SKILLS, KNOWLEDGE & COMPETENCIES. . .

• Highly creative, imaginative, decisive and adaptable.
• Highly Proficient in Adobe Photoshop, Illustrator, InDesign, After Effects/Premiere.
• Solid creative portfolio of design work or campaign concepts.
• Proficient in Microsoft Office: Word, Excel and PowerPoint.
• Proficient at taking and editing photos and video – DSLR experience.
• Skilled in writing clear, concise and grammatically correct copy.
• Solid understanding of traditional and digital media marketing.
• In-depth knowledge and understanding of social media platforms, including running paid ads/promotions.
• Strong organizational skills, ability to set priorities and clear direction.
• Takes personal responsibility for seeing efforts through to completion.
• Exceptional influencer, collaborator and storyteller.
• High-level attention to accuracy and detail.
• Self-starter, motivated attitude with the ability to multi-task and manage time effectively.
• Ability to consider other people's points of view and take feedback constructively and apply to finalized content.

EDUCATION, EXPERIENCE & LANGUAGES. . .

• Degree/Diploma in Graphic Design/Marketing/Advertising required.
• 2+ years in a graphic designer/marketing role considered an asset.
• Experience in print production considered an asset.
• Experience in social media marketing/management considered an asset (ad buying/content planning).
• Experience or familiarity with Retail/Gardening/Interior design/Wellness topics considered an asset.
• General knowledge of WordPress considered an asset.
• Language: Advanced English -written and verbal

WORKING CONDITIONS & ENVIRONMENT . . .

• This is a full-time hourly position.
• Ability to work flexible work hours and occasional weekends (for in-store events).
• Willing to travel on occasion for trade shows, conferences, and workshops.
• Possess necessary social customer service techniques; empathy, patience, advocacy and conflict resolution.
• Eager to work in a fast-paced, small-business environment-open to wearing many hats.
• Ability to work with all levels of the organization, and adapt to changing deadlines and priorities.

THE OPPORTUNITY . . .

Reporting to the General Manager, the Garden Centre Team Leader oversees the daily activities of the Greenhouse Team (Patio Pot Specialists and Garden Centre Associates), to ensure efficient plant operations, as well as, plant sales. This position is responsible for leading a Team of 2 – 15 individuals, as well as, overseeing the scheduling, hiring, onboarding, and training of all full time and/or seasonal employees.

KEY RESPONSIBILITIES INCLUDE, (BUT ARE NOT LIMITED TO) . . . 

• Ensure effective greenhouse operations and provide support as required. Provide staff with ongoing training of plant material, customer service and plant care.
• Oversee, direct and coach the Greenhouse Team. Collaborate with the General Manager relating to hiring and staffing requirements.
• Schedule the Greenhouse Team to ensure adequate coverage and service level. Provide staffing solutions or coverage when required.
• Collaborate with the General Manager and Marketing Manager to develop in-store promotions and weekly sales. Update signage and prepare sale displays in accordance with weekly promotions.
• Oversee the creation of easily maintainable and aesthetically appealing plant displays. Ensure proper plant maintenance (watering, spacing, etc.) in accordance with Anna’s Flowers’ standard of excellence.
• Process plant returns and address plant-related customer concerns in accordance with Anna’s Flowers’ policies and procedures.
• Assist customers and provide sound advice related to plant products and specific plant care measures.
• Follow, establish and evaluate plant-specific product quality standards. Be able to spot disease and unwanted pests.
• Work in collaboration with the General Manager and Purchasing Manager to oversee inventory and assist with the ordering of plant material.
• Analyze current plant sales, recognize trends and develop forecasts.
• Collaborate with the Sales Manager to organize plant related Workshops in the Spring, Fall and Winter seasons.
• Oversee the production of seasonal planter construction. (i.e. Spring, Summer, Fall, and Holiday Program)
• Contribute to the overall success of Anna’s Flowers by assisting/supporting other the departments as needed, and by exhibiting an upbeat attitude, cooperative behaviour and positive work habits.
• Maintain a safe and healthy work environment. Recognize unsafe conditions and practices, and make corrections to prevent injuries and property loss.  Support or complete safety inspections of your department/area, and be involved in incident investigation and inspection programs.  Follow and adhere to Health and Safety policies and procedures.

TO BE SUCCESSFUL, YOU MUST . . .

• Possess a minimum of three years of retail garden centre experience. Plant knowledge is an asset.
• Possess a minimum of one year of experience managing a team of 5 – 10 people. Experience with MS Excel and Word, as well as a POS system is required (experience with Counterpoint is considered an asset).
• Be fluent in English and have strong communication skills (written and oral), Spanish would be an asset.
• Possess leadership skills and have the ability to coach Team members.
• Build collaborative and constructive working relationships.
• Have strong organizational skills and have the ability to set priorities and clear direction.
• Be customer focused – know how to provide a WOW experience by greeting customers with a welcoming acknowledgement, provide knowledge and friendly service.
• Take personal responsibility for seeing efforts through to completion, and be equipped to make quick and difficult decisions.

This is a full-time position. Due to the nature of our business, you will be required to work weekends and some holidays during the busy seasons.

Please note the particular working conditions: Must be able to work in a warm, humid, non-air-conditioned environment, and be able to perform general physical activities such as, lifting (up to 30 lbs.), bending and standing for extended periods of time, moving large and/or heavy merchandise, standing on concrete, as well as working in varied weather conditions.

THE OPPORTUNITY . . .

Our Team is growing and we are currently looking for a Patio Pot Specialist who will be responsible for the production of seasonal patio planters. The Patio Pot Specialist will create beautiful planters for every day, as well as, custom orders for Spring, Summer, Fall and Winter.

TO BE SUCCESSFUL, YOU MUST . . .

• Possess one year of experience working in a greenhouse or garden centre. Knowledge of plants is an asset.
• Be a quick learner, efficient, hardworking, and possess the ability to work independently.

This is a full-time position. Due to the nature of our business, you will be required to work weekends and some holidays during the busy seasons.

Please note the particular working conditions: Must be able to work in a warm, humid, non-air-conditioned environment, and be able to perform general physical activities such as, lifting (up to 30 lbs.), bending and standing for extended periods of time, moving large and/or heavy merchandise, standing on concrete, as well as working in varied weather conditions.

THE OPPORTUNITY . . .

The Sales Manager leads and manages the Sales Team to provide an unparalleled customer experience, resulting in loyal customers and successful business outcomes for Anna’s Flowers. The Sales Manager promotes store growth through teaching and coaching on the sales floor and encourages continuous learning/improvement on new products and services.

RESPONSIBILITIES . . .

• Organize all store operations and allocate responsibilities to the Sales Team leveraging their strengths and abilities.
• Prepare and control the store’s budget, aiming for minimum expenditure and maximum efficiency.
• Analyze sales and revenue reports, and forecast accordingly.Ensures stock levels and purchases are optimal, and that they stay within budget.
• Handle and address customer concerns and maintain the store’s positive reputation.
• Coach employees in the “6 Steps to the Perfect Purchase” and ensure a “WOW” customer experience.
• Provide leadership to the Sales Team, including hiring, integrating and training of all new and existing employees.
• Identify current and future customer needs by establishing rapport with potential and actual customers, as well as, other persons in a position to understand customer requirements.
• Ensure product availability, and that shelves are appropriately stocked.
• Confirm and validate the accuracy of data being entered into POS system.

TO BE SUCCESSFUL, YOU MUST . . .

• Possess at least three years related experience in retail sales or customer service, of which two years as a Sales Manager.
• Have a positive, can-do attitude; be highly motivated and results-driven.
• Thrive in a busy atmosphere and be equipped to handle large crowds.
• Possess excellent customer service skills and the ability to implement sales processes, as well as, suggest enhancements.
• Have strong verbal, written and presentation skills.
• Be a Team player, have the ability to adapt, and have a customer-first mindset.
• Be extremely organized and encompass strong multitasking skills.
• Have the ability to coach, lead and motivate a Sales Team.
• Possess experience with a POS system as well as, Microsoft Excel, Word and PowerPoint.

This is a full-time position. Due to the nature of our business, you will be required to work weekends and some holidays during the busy seasons.

THE OPPORTUNITY . . .

The Buyer’s role is to purchase products that are essential for Anna’s flowers day-to-day operations. The buyer evaluates vendors, maintains good working relationships with suppliers, negotiates contracts and preparing reports. Regular inventory analysis and management of each seasonal open to buying program.

RESPONSIBILITIES . . .

• Research potential vendors, compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Develop, implement and use best practices for buying and inventory management, including product replenishment, order management and forecasting, vendor management, promotions, pricing, etc.
• Track orders and ensure timely delivery
• Maintains vendor and item data integrity within Counterpoint and Management One
• Creates, enters and monitors purchase orders
• Processes accurate and timely replenishment orders by analyzing product forecasting
• Review quality of purchased products and place claims with vendors
• Enter order details (e.g. vendors, quantities, prices, UPC’s and create SKU’s) into internal databases
• Maintain updated records of purchased products, delivery information and invoices discrepancies
• Prepare reports on purchases and performance of goods, including cost analyses and margin reporting
• Monitor stock levels and place orders as needed
• Coordinate with the team to ensure proper storage
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
• Manage seasonal inventory levels through the proper use and application of seasonal codes at the item and category level
• Authorizes payment of invoices, and/or return of a shipment
• Monthly Management One reviews and inventory analysis with Focus Retail
• Industry tradeshow travelling: 2 to 3 times each year
• Ensure accurate physical inventories
• Communication with Sales Manager: product trends, client feedback, inbound merchandise, special requests, promotions, over inventoried items
• Overseeing the receiving and pricing of merchandise

EXPERIENCE, SKILLS, KNOWLEDGE . . .

• Strong communication skills – clear written and oral communication
• Strong leadership skills and the ability to coach team members
• Builds collaborative and constructive working relationships
• High-quality service and standards
• Strong organizational skills, ability to set priorities and clear direction.
• Customer focus - provide a wow experience and is dedicated to meeting the expectations of internal and external customers
• Takes personal responsibility for seeing efforts through to completion and has the capability for making decisions
• Takes accountability for business decisions and effectively communicates to team
• Experience: 2-3 years’ experience as a buyer, purchasing specialist or similar role
• Knowledge of a Point of Sale system is essential.
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Solid analytical skills, with the ability to create financial reports and conduct cost analyses
• Strong organizational skills and attention to detail.
• Ability to work effectively with others.
• Effective verbal and written communication skills.
• Strong computer skills especially in Microsoft Office Suite.
• Familiarity with Retail, Garden centre industry is an asset
• High Follow Though and accountable

EDUCATION / EXPERIENCE / LANGUAGE . . . 

• Experience: Minimum of 3 – 5 years experience in a purchasing role of which communicating with a team. Experience in retail/garden centre. Experience in MS Excel & Word, and various social media platforms.
• Language: advanced English (written and oral)
• Purchasing: 3 years

This is a full-time position. Due to the nature of our business, you will be required to work weekends and some holidays during the busy seasons.

THE OPPORTUNITY...

Here at Anna’s Flowers, we consider Visual Merchandising to be a form of Marketing. As an “in-store marketer” you will collaborate with the Merchandising Manager to create and maintain the store design and brand image. You will also be responsible for the representation of home and gift merchandise throughout the sales floor.

TO BE SUCCESSFUL, YOU MUST...

• Possess 2+ years of experience in merchandising. Experience in a garden centre is considered an asset.
• Have knowledge of the retail industry, home trends, marketing concepts, as well as, design merchandising fundamentals.
• Have a passion for creating and contributing to a growing business.
• Be a Team player, have the ability to adapt, and have a customer-first mindset.

This is a full-time position. Due to the nature of our business, you will be required to work weekends and some holidays during the busy seasons.